Aadhar Card Customer Care Number
Since an Aadhaar card has become important for all citizens of India, it is an important task of Unique Identification Authority of India (UIDAI) to ensure proper management of Aadhaar enrollment, develop policy, efficient system for issue Aadhaar numbers to individuals, perform authentication, and at the same time secure individuals' identity and authentication records, so the Aadhar card is based on the biometric and demographic data of the applicant. An Aadhaar serves as proof of identity (POI) and proof of residency (POA) and provides citizens with the additional benefits mentioned in the Aadhaar Act 2016.
To provide efficient complaint redress services, the UIDAI provides a toll-free Aadhaar helpline number 1800 300 1947 or 1947, which operates throughout the year (24 hours a day, 7 days a week, 365 days a year) to help citizens collect information on their Aadhaar cards. Anyone who intends to make an official complaint or provide suggestions can use this helpline. In addition, you can also search this helpline to find Aadhaar enrollment centers throughout India.
UIDAI Headquarters
The headquarters of UIDAI is based in New Delhi. A person can directly write to the head office for any related query.
Toll-Free Helpline Number: 1800 300 1947 or 1947
Email ID: help@uidai.gov.in
Official Website: uidai.gov.in
Address: Unique Identification Authority of India, Government of India, 3rd Floor, Tower II, Jeevan Bharti Building, Connaught Circus
New Delhi - 110001
Phone: 011-23466899
Regional Contact Numbers
UIDAI has established several Aadhaar centers in cities in India. Most of these centers have a complaint resolution unit that people can call and share their problems with for quick resolutions.
Regional Centre: Chandigarh
Telephone Number: 0172-2711947
Fax: 0172-2711717
Email: grievancecell.rochd@uidai.net.in
Address: SCO 139-141, 3rd and 4th Floor, Sector 17-C, Chandigarh - 160017
Regional Centre: New Delhi
Telephone Number: 011-23481126
Fax: 011-23481110
Address: Ground Floor, Pragati Maidan Metro Station, New Delhi -110001
Regional Centre: Lucknow
Telephone Number: 0522-2304979
Email: uidai.lucknow@uidai.net.in
Address: UIDAI Regional Office, 03rd Floor, UP State Construction & Infrastructure Development Corporation Ltd. Building, TC-46/V, Vibhuti Khand, Gomti Nagar, Lucknow - 226 010
Regional Centre: Mumbai
Telephone Number: 1947
Email: help@uidai.gov.in
Address: UIDAI Regional Office, 7th Floor, MTNL Exchange Building, G.D. Somani Marg, Cuffe Parade, Mumbai - 400 005
Regional Centre: Ranchi
Telephone Number: 0651-6450145
Email: ro.helpdesk@uidai.net.in
Address: UIDAI Regional Office, 1st Floor, RIADA Central Office Building, Namkum Industrial Area, Near STPI Lowadih, Ranchi - 834 010
There are three primary channels through which a citizen can file a complaint:
- Toll-free Number: People can call 1947 and get their complaints addressed through this number. They can place a call to regional centres mentioned above
- By Email: People can also address their complaints by sending an emailing to help@uidai.gov.in
- By Post: People can get their issues addressed through post by sending a letter to any of the Regional Centres or UIDAI headquarters
Filing Complaints Online through the Resident Portal
Complaints filed online must be based on non-generation of the Aadhaar card or against the operator and enrollment agencies. Applicants should simply visit resident.uidai.gov.in/web/resident/file-complaint and fill out the form with basic details such as Enrollment ID (EID), personal details, location and complaint details, and submit the form. As soon as you submit the form, you will receive a confirmation request on your registered mobile number and email. To check the status of a complaint, a user must visit the official website resident.uidai.gov.in/web/resident/complaint-status and submit their complaint ID. This identification is the number that is sent to you when you register the complaint.
