National Consumer Helpline
National Consumer Helpline (NCH) Government of India Department of Consumer Affairs Ministry of Consumer Affairs, Food & Public Distribution Toll Free Number 1800114000 OR 14404 JAGO GRAHAK JAGO Under the provisions of the CP Act 1986, there is a three-level quasi-judicial mechanism at the district, state, and national levels to provide simple and rapid resolution of consumer disputes. At the district level, it is called the District Consumer Dispute Resolution Forum (District Forum). It has jurisdiction to address consumer complaints when the value of goods / services, including compensation, is up to Rs. 20 lakhs At the state level, it is known as the State Consumer Dispute Remedy Commission (State Commission). It has jurisdiction to address consumer complaints when the value of the goods / services and the compensation claimed, if any, up to Rs. 1 crore and appeals against Distrcit Forum orders. At the national level, it is called the National Commission for the Repai...